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First Line Supervisor - New Business South Suburbs Job In Joliet Illinois

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Employer:  Registration is required for viewing this field
Category:  Other
Job Type:  Permanent
Country:  United States
State/Province:  Illinois
City:  Joliet
Job Description
Company Highlights At Exelon, we've got a place for you. Exelon is developing sustainable energy to provide for the communities of today and planning for a brighter tomorrow. Exelon knows the future of energy is you.

As a Chicago based Fortune 150 Company, with more than $15 billion annual revenues, Exelon distributes electricity to approximately 5.4 million customers in Illinois and Pennsylvania, and gas to 480,000 customers in the Philadelphia area. In addition to energy delivery, Exelon's operations include energy generation and power marketing and has one of the industry's largest portfolios of electricity generation capacity, with a nationwide reach and strong positions in the Midwest and Mid-Atlantic.

We know that before we can supply 41,000 megawatts of energy to our customers, we need to recognize that each of our employees plays an integral part in the process. The result? Changing the way the American power industry powers America. For you, this means advancement, challenge, and a company like no other.

Join Exelon and you can share your ideas at a forward-thinking company and the next big idea could be yours. You've just found Exelon, a place where you can truly shine. Business Unit Overview ComEd and its nearly 6,000 employees are responsible for maintaining more than 78,000 miles of power lines that make up the electric transmission and distribution system in Northern Illinois. ComEd also provides customer operations for more than 3.7 million customers across the region, or 70 percent of the state's population.
Locations in Northern Illinois including Chicago and surrounding suburbs Job Description PRIMARY PURPOSE OF POSITION
Responsible for providing safe and reliable overhead and underground service design for single phase commercial, industrial and residential customers comprised of less than or equal to four lots. These responsibilities include managing the design processes required to provide service per customer service application requirements. The supervisor must work closely with other internal work groups (Work Management, ESO, Construction and Maintenance, Field & Meter Services, Standards, Distribution Pricing, and Real Estate) to assure that customer requested need dates are tracked, scheduled and completed with appropriate priority. This position is also responsible for customer satisfaction related to design scope, schedule, responsiveness, associated project cost, and CIAC collection.

Position may be required to work extended hours, including 24 x 7 coverage during storms or other energy delivery emergencies.

PRIMARY DUTIES AND ACCOUNTABILITIES
-Provide leadership and direction for the New Business bargaining unit employees.
-Supervise technical and clerical employees within the Regions and the Customer Request Group to ensure adherence to company standards, policies and procedures by members of the work group. Enforce all applicable company, city, state and federal safety rules and regulations.
-Establish and manage the customer interaction to ensure that the New Business employees are focused on the customers needs and are delivering customer focused service.
-Provide input for the preparation of budgets and implement corrective measures as required.
-Supervise employee performance by setting standards, monitoring work load, and auditing job quality to ensure the organizational goals are met. Coach individuals for continued quality and improved performance.
-Identify training needs within the work group, job specific and cyclic, and schedule appropriate instruction.
-Serve as a lead role in promoting safety by conducting office and field safety audits.

POSITION SPECIFICATIONS
Minimum:
-5 to 8 years internal utility company experience (e.g., ComEd, PECO), or equivalent external experience
-4 or more years internal supervisory experience (e.g., ComEd, PECO, BSC, ExGen), or receive acceptable rating on Supervisory Assessment
-Ability to work independently and as a team member, including the ability to handle conflicting priorities in a multi-tasking environment.
-Strong interpersonal, problem solving, motivational, negotiation, time management, and oral/written communication skills are required.
-Ability to create effective working relationships with employees, customers, other departments, and outside agencies.
-Knowledge of company safety, rate and various operating policies and procedures.
-Ability to solve technical problems and to have a working knowledge of computers and desktop applications, with emphasis on basic knowledge of CIMS, Passport and TED.
-Knowledge of the Work Management process.
-Demonstrated ability to build consensus, establish trust, communicate effectively and foster culture change.
-Working Knowledge of the design, construction and operation of the distribution system.
Preferred:
-Bachelors degree or graduate level work in Engineering, Business Administration or related field. Specific Location Information Joliet IL Equal Employment Statement Exelon is proud to be an Equal Opportunity Employer. *MON *MON
Post Date:  07/25/2011
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